F.A.Q

AIRPORT PICK UP

Airport pick can be arranged. Kindly advise number of people and then price can be quoted.

BREAKFAST

Daily breakfast is available at each of the villas. Cost is IDR 70,000 per person per day. This needs to be pre arranged before your arrival and for the duration of your stay as the ingredients are purchased in bulk.

BABY BED / COT / HIGH CHAIR

We have a baby cot and high chair free for your use. Please advise prior to arrival if these items are required so we can have them set up at the villa for you. If you require any other baby needs, you can contact Bali Baby Hire directly via their website www.balibabyhire.com. They will then arrange to be delivered at the villa on your behalf.

CAR / MOTOR BIKE HIRE

The villa manager can arrange this for you at check in. Or you can pre arranged this prior to arrival.

CHECK-IN

Check in is 2pm onwards and not before to allow time for the previous guest to checkout and the villa to be cleaned.

CHECK-OUT

Check-out time is 11.00 am. Late check-out is available on request, subject to availability. Charge is 50% of the nightly price up until 4pm, or the full nightly price thereafter. Unlike a hotel, we have nowhere to put the guest due to check in that day so if you want to stay later, we need to actually block the villa for the night to avoid another guest booking the property.

CHEF

A chef can be arranged to cook at the villa if required. There is a chef’s fee of IDR 500,000 plus the cost of ingredients. The Villa Manager can arrange this on your behalf. You can arrange this at checkin so you can sit down with the manager and go through the menu options.

DRINKING WATER

All villas have gallon drinking water for you to use free of charge.

DRIVER / TOURS

Wayan is the driver we recommend to use during your stay in Bali. He speaks English and we can give you his contact details to arrange directly with him or can arrange on your behalf.

CHEF

A chef can be arranged to cook at the villa if required. There is a chef’s fee of IDR 500,000 plus the cost of ingredients. The Villa Manager can arrange this on your behalf. You can arrange this at checkin so you can sit down with the manager and go through the menu options.

EXTRA GUEST

Each villa has the capacity to have around two extra people. Extra person charge is IDR 400,000 per person per night and this includes a fold out bed. Please note each villa is set up comfortably for the capacity of existing beds, so adding extra guests does make more crowded when adding more people

HAIR DRYERS

Hair dryers are available in all bathrooms.

HOUSEKEEPING

Housekeeping will attend daily and the Villa Manager will confirm time that is convenient for you. Please note if they cannot enter a room during this period confirmed by you, they will not be able to come back later

IPOD DOCK

There is a cable connected to the sound system which can be connected to your ipod or Bluetooth can be used. Please ask the Villa Manager how to use if you are unsure.

SAFETY DEPOSIT BOX

There is a safety deposit box located at the villa. The Villa Manager will explain how to use it. Please ensure you check the safety deposit box when you check out. Please leave the door OPEN after you checkout.

SOAP & SHAMPOO

We supply body wash soap, and hair shampoo for your use. All other toiletries needs to be brought with you.

TOWELS & LINEN

We provided linen for all beds and also pool and bath towels.